EZEV

We use collected data to analyse and identify user behaviour and enhance interactions with the Website and Services. Data collected to render Services is processed to register, authenticate, and facilitate provision of Services. If data is used for purposes beyond rendering Services, we will seek your explicit consent and you may withdraw consent at any time by emailing us at ezev@shaw.ca

Ezevs.ca uses artificial intelligence (AI) to enhance our Services. AI-driven processing is performed with strong commitments to privacy, including access controls, encryption, regular audits, anonymization and aggregation where possible. AI models are trained only on data necessary to deliver Services and we do not use customer data to train external models or for purposes beyond the agreed scope. Processing complies with applicable laws including GDPR and CPPA where relevant.

Your rights & preferences as a data subject

Subject to applicable law, you have the following rights: Right to be informed, Right of access, Right to rectification, Right to erasure, Right to restrict processing, Right to object, Right to data portability, Right not to be subject to automated decision-making.

Processing grounds

Processing grounds include: Visitor Data - Consent, Performance of a Contract, Legitimate Interest; Account Registration Data - Compliance with applicable laws; Service Usage Data - Performance of a Contract and Legitimate Interest.

Special categories

We do not collect Special Categories of Personal Data (as defined under the GDPR). Customers must not use our Services to collect or process Special Categories of Personal Data or transfer such data to us.

CANADA CONSUMER PRIVACY PROTECTION ACT (CPPA)

Ezevs.ca complies with CPPA by giving you the following privacy rights for consumers: 1. The right to know about the personal information a business collects about them and how it is used and shared 2. You have a right to be informed about the manner in which any of your personal data is collected or used which we have endeavored to do by way of this Policy. 3. The right to delete personal information collected from them. 4. Ezevs.ca gives you the right to request us to delete your personal data. 5. The right to opt-out of the sale of their personal information. 6. The right to non-discrimination for exercising their CPPA rights. Ezevs.ca does not sell any data of any of its users/customers/leads. Ezevs.ca assures no discrimination against consumers exercising their right of privacy under CPPA. Ezevs.ca assures that it will not ask for waiver of privacy rights.

REASONABLE SECURITY PRACTICES AND PROCEDURES AND SENSITIVE PERSONAL DATA OR INFORMATION (SPDI)

Ezevs.ca adheres to the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPDI Rules) to ensure your data is secure. Here’s how Ezevs.ca complies with the SPDI Rules: The right to be informed and give consent Before Ezevs.ca collects any of your personal data, we will clearly explain what information we need, why we need it, and how we will use it. We will only collect your personal data with your explicit consent. The right to access your data You have the right to request access to the personal information Ezevs.ca holds about you. This includes the ability to review and verify its accuracy and completeness. The right to correct mistakes If you find any errors or missing information in your data held by Ezevs.ca, you have the right to request corrections. We will take reasonable steps to update your information promptly upon verification of your request. The right to withdraw consent You can withdraw your consent for Ezevs.ca to process your sensitive personal data at any time. Once you withdraw consent, we will stop using your data for the purpose originally agreed upon, unless there’s a legal reason for continued processing (like a court order).

Retention of personal information

We retain personal data as long as necessary to facilitate your use of the Services and for legitimate business purposes such as improvements, technical support, disputes, and legal obligations. After you terminate Services, we may delete data unless legally prohibited.

Tools used by our customers

If you integrate third-party technologies while using our Services, you are responsible for informing your stakeholders about any data you collect via such technologies and the policies that apply.

Compelled disclosure

We may disclose collected data if required by law, legal process, to protect safety, for legal proceedings, or to establish and enforce our legal rights.

Security of your personal information

We implement industry-standard technical and organisational measures including access control, AES-256 encryption in transit and at rest, firewalls and intrusion detection, regular audits, incident management protocols, employee training, third-party compliance requirements, physical security, business continuity plans, risk assessment and treatment, and ISO/IEC 27001:2022 adherence.

To exercise these rights, contact us

Reach out to us for any clarifications about this policy:ezev@shaw.ca